People love food, and when they get the facility to savour their favourite meal in the comfort of their home, what’s better than that?
According to a report by Statista, the global revenue in the online food delivery sector has been doubled since 2017. The revenue of online food delivery platforms in 2020 was 70,740 million US dollars, and it is expected to grow to 96,864.4 million US dollars by 2024.
Alone in the United States, 44% of consumers use food delivery services at least once a month.
The great potential in the food delivery apps has opened the gates of opportunities for the grocery delivery app development services. And here comes food delivery apps like Uber into the picture. Do you also want to build a grocery delivery app like Uber Eats? Then you have landed on the right page.
But one thing, building an app like Uber Eats is not a piece of cake. It takes time, finances, expertise, and the use of state of the art technologies, to name a few. Such apps come with different aspects like admin panels, users panels, panels for couriers, etc., and each aspect has its own complexity.
Let us move ahead and discuss each step of food delivery app development in detail.
Understanding Uber Eats and its Market Share
Every business visionary who wishes to invest in grocery delivery services like Uber Eats wants to know the secret of its success. Below are mentioned some important figures that will help you understand the popularity of the food delivery platform.
The company has also witnessed a hike in GAAP revenue of 819 billion US dollars.
Uber Eats is expected to cover 21% of the United States market share.
In the United Kingdom, it is likely to cover 27% of the market share.
In Europe and China, Uber Eats will likely cover around 20% of the market share.
Alone in the United States, Uber Eats generated a revenue of 7 billion US dollars.
United Kingdom, Australia, United Arab Emirates, and India have 2 million, 66 million, 300k, and 10 million downloads of Uber Eats, respectively.
The Secret of Success of Uber Eats During The Pandemic
Food Delivery apps have been pivotal during the pandemic. When everything was on lockdown, food delivery apps were the only way to savour our favourite food without stepping outside.
The surge in the demand helped Uber Eats cover 29% of the global food delivery market. The company has adopted some really worth considering strategies that have helped them stay relevant in the challenging times.
Key Strategy for Customer – The food delivery company has launched the covid-19 awareness campaign to promote contactless food delivery at the door of consumers. It introduced the Leave at Door policy.
Key Strategy for Restaurants – For all its registered restaurants, Uber Eats launched an Opt-in program, especially in US and Canada. Opt-in has enabled restaurant owners to encash payouts on a daily basis rather than a weekly basis, which is the company’s standard policy.
Key Strategy for Delivery Staff – The company has taken care of its delivery executives by offering them all necessary sanitization materials like masks, gloves, sanitisers, etc.
Key Strategy for the Healthcare Workers – The company indulged in philanthropic work during the pandemic by distributing free meals to more than 300,000 covid-19 healthcare workers and first-responders. This figure was alone from Canada and the US.
The Business Model of Uber Eats
Uber Eats works as both – a restaurant aggregator and a delivery agent – which makes it quite unique. The innovative approach has made Uber Eats cover 6000 cities across 45 countries across the globe, with 600,000 supported restaurants.
Let’s move ahead and understand the business model of Uber Eats that will come hand to you at the time of food delivery on-demand mobile app development cost & key features finalization.
Activities
Build a relationship with retail stores
Develop & manage tech-based infrastructure
Manage customer orders and process delivery
Hire delivery agents
Streamline delivery system
Earning Source
Merchant- commission
Customer – delivery fees
Ads sponsoring
Featured ads
Resources
Technology
Freelance delivery provider
Partnership with a local provider
Customer
For a customer who doesn’t wish to go to restaurants
For a client who likes to order food online
An individual who wishes to have food at his/her doorstep
Merchant
Restaurants that do not have on-demand food delivery service
For the merchants who wish to be a partner of the Uber Eats ecosystem
Channels
Digital marketing
App Store
Play Store
Tablets
Uber Eats Partenrs
Delivery suppliers
Grocery stores
Restaurants
Retail stores
Expenditure Structure
Permanent employees’ salary
Delivery providers’ salary
Tech set up and running cost
Customer Relationship
Customer chat support
Social media channels
Ratings and reviews
Promo codes
User support
Feedback portals
Delivery Provider
Tips received by the delivery agent from customers
Freelance works to buy some extra money
Revenue Generation
Small order fee
Standard delivery fees
Fee for marketing and advertising from the partnered restaurants and eateries.
Recurring revenue share from restaurant partners
Value Proposition
Super fast food delivery
Cutting-edge algorithm
No minimum order concept
Efficient resource use
Existing customer base
World wide presence
The Working Methodology of Uber Eats’ Business Model
We have understood the different aspects of the Uber Eats model. If you wish to develop on-demand food delivery apps similar to Uber Eats, it’s imperative for you to understand its methodology.
Uber Eats connects three marketplace – restaurants, customers, and delivery agents.
Restaurants register themselves on Uber Eats with the menu.
Customers search for restaurants – location-wise, menu wise, etc.
Delivery agents pick up food orders from restaurants and delivery them to the doorstep of the customers.
The Four Imperative Key Resources of Uber Eats
Restaurants – The main work of restaurants is to manage food orders and update the latest menu on the food delivery app. Restaurants have the right to update and manage their profile and different elements like the name of the restaurant, contact number, price of the items on the menu, and opening & closing hours.
Customers – Customers have the option to make a real-time food order and custom food order. Real-time food ordering enables food lovers to choose the food of their choice from the restaurant in their nearby areas. Custom food ordering let customer schedule their order in advance. Evident to its name, a customer can customize the delivery date, destination address, time of delivery, and other options.
Delivery Agents – These are the individual people who work for Uber Eats. They pick up orders from restaurants and deliver them to customers’ doorstep. Uber East has empowered them to accept and manage multiple orders as per their discretion.
How to Develop a Food Delivery App Like Uber Eats?
Here is the answer to the question –
Thorough Market Research – To build any app, the first and foremost step is to conduct thorough market research. What you should do in research?
Check the competitors in the food delivery app segment.
Research for the latest food industry trends.
Identify a suitable location for online food delivery services.
Analyze the crucial features you wish to include in your food delivery app.
Identify your target prospects.
Finalize The Food Delivery Model
This step is crucial as it will put the foundation of your on-demand food delivery mobile application. Select a model that complements your business goals and the needs of the customers.
The first model is ordered only model and the second is the order & delivery model. Both these models include features like accepting orders and order management. They both have different logistic support.
Finalize the Crucial Features That Make Your Food Delivery App Like Uber Eats
Admin Panel Features
Restaurant management
Food delivery management
Multiple language support
Multi-store support
Multiple payment gateway options
Statistics and analytics
Notifications
Restaurant Panel Features
Management of orders
Menu management
Push notifications
Easy tracking of payments
Managing ratings and reviews
Support and assistance
Tracking of delivery
Customer Panel Features
User Registrations
Listing of Restaurants and eateries
Order tracking
Multiple payment gateway options
Options for takeaway
Discounts, promos, offers
Advanced level search
Reward points
Reviews and ratings
Delivery Agent Panel Features
Secure Login
Accept order
Reject order
Order management as per location
Push notification
Real-time tracking
Multiple deliveries
Work with the Latest Technology Stack
Application & Data
jQuery
Python
Node.js
React
NGINX
Java
MySQL
PostgreSQL
MongoDB
Redis
Amazon EC2
Kafka
Swift
Go
Objective-C
Backbone.js
Cassandra
Hadoop
Apache Thrift
Apache Spark
RIBs
AresDB
Utilities
Google Analytics
Elasticsearch
PayPal
Twilio SendGrid
Twilio
Mixpanel
Optimizely
TensorFlow
Crazy Egg
Heap
Braintree
HackerOne
Ludwig
DevOps
Grafana
Terraform
Sentry
RequireJS
Prometheus
Puppet Labs
Nagios
Zookeeper
Graphite
Jaeger
Brunch
Uberalls
M3
Zap
Kraken by Uber
Makisu
Peloton
Business Tools
G Suite
Asana
Zendesk
Mattermost
OneLogin
iDoneThis
Delighted
APIs for Food Delivery App
Foursquare API
Uber Eats API
Google Place API
Freshchat API
GrubHub API
MapBox API
Google Matix
TomTom’s NavApp and MapLibrary APIs
OneSignal API
Waze Navigational API
Choose Your Mobile App Development Team
There are majorly two options available to build a food delivery app like Uber Eats. First is that you hire a mobile app development team, and second is you use a ready-made solution.
Mobile app development team members include – Android developer, iOS developer, Front-end developer, back-end developer, project manager, business analyst, UX/UI designer, QA analyst.
How Much Time it Requires to Build App Like Uber Eats
The development of customized food delivery apps like Uber Eats takes a substantial amount of time. The UX/UI process takes 60 hours. For the front and back end development, it will take around 400 hours.
The technical documentation may take approximately 400 hours. Whereas the MVP stage testing will require 80 hours for an app like Uber Eats. The final polishing and bug fixing will take around 40 hours. And after a total of 620 hours, your app will be in your hand.
How Much Does It Cost To Make Food Delivery App Like Uber Eats?
The cost of customized food delivery app development like Uber Eats is generally affected by multiple factors. These factors are the technology used, features included, the complexity of features, the expertise of the developers, country, etc.
On average, if we have to give a ballpark figure, the cost of food delivery app development costs you around $6000 to $10,000. If, there is a restaurant app you wish to make, in that case, the budget rise to 20,000 USD.
In different countries, the cost of development varies – India has $10 to $80 per hour. In European countries, development cost varies between $30 to $90 per hour, and in the United States, the development cost varies between $50 to $100 per hour.
Conclusion
Ever since the pandemic has hit our world, the ecosystem of food delivery mobile apps has seen a tremendous surge with respect to demand, sales, and market share. It is the right time to invest in developing a grocery delivery app like Uber Eats. The food delivery industry is flourishing and the chances are you might leverage the million dollars industry effortlessly.
Develop on-demand food delivery apps similar to Uber Eats by hiring an experienced mobile app development company.
We hope this article will prove helpful to you at the time of app development. You can refer to the points and data mentioned in this article that give you a highlight on food delivery on-demand mobile app development cost & key features.
If you have anything else to add, you can add your inputs in the comment section below.
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