Chat App Development

If you’re seeking to create a chat app for your business to communicate with your customers instantly, we have a glut of details gained from our chat app development experience from our global clients.

Let’s plunge into understanding how to develop a messaging app.

Market Scenario of Chat Apps

According to the GlobeNewsWire, The market size of global chatbots in 2021 was worth USD 526 million. It is projected to reach a USD 3,619 million market by 2030, with a CAGR of 23.9%. 

People rely on messaging apps to research products and brands, which is suitable for businesses. It will be interesting to see the future of chatbots, how chat apps will be used, and how chat app development companies like us use progressive technology to build them.

Choose us as your chat app development partner to make your business communication smooth and effective.

Chat App Features to Build

The best chat messaging apps are the ones that are user-friendly and intuitive and provide their end-user with a connected experience. Our chat apps give you the same encounter. To know what features we use while developing a messaging app, keep on reading–

Chat App Features to Build

Core Features for Every Chat App

Though being a Chat App Development Company, we customize the features as per the requirement of business, but the core features that are important in making a chat app reliable and secure include –

  • Sign Up and user authentication. 
  • Chat App text editing field with the keyboard
  • Clearly distinguish between send/receive messages in the chatting window. 
  • Contact list with quick search and edit functionality
  • App should have ability to send, receive, display and interpret messages
  • App displays count of unread messages, daily notifications, and either message is read or unread
  • Save past messages
  • Indicate the user’s presence, such as –available, offline, away, and time last active.

Advanced Features for a Competitive Chat Experience

We use the following advanced chat features to make your chat app exclusive. 

  • Message reactions 
  • Thread replies 
  • To keep the conversation clean, we use AI text and image moderation. 
  • URL enrichment 
  • @mentions’ mentions the name of the person to ensure that the right person sees that message that might be undetectable in a group chat
  • Push notifications for updations.
  • Flexible permissions 
  • We use slash commands, and with the help of the APIs, we allow users to interact with integrated external apps. 
  • All users are to share media attachments. 
  • Silent messages 
  • Typing indicators
  • To allow users to form and join public channels. 
  • A private channel is a feature that allows users to join only chosen group members.
  • Cloud Storage and Backup
  • Language Translation
  • To raise the level of app security, authenticity, and convenience, we use SAML (SSO) and MFA
  • We use Multi-tenant and team functionality to allow users to separate from unaffiliated groups.

How can businesses benefit from building a chat app?

Among several benefits of building a chat app, the most common ones are instant communication within the organization, assigning tasks to individuals or a group, and chatting with your customers. Here are some benefits when you choose us to create a chat app for your business.

  • Cost-effective and Time Saving: One of the essential benefits of chat apps that we develop for you is it eliminates the need to make distance calls through video or voice calls at a meager cost. Thus, you can always be associated with your team.
  • Experienced Team: We have an experienced and skilled team of developers with expertise in chat app development solutions on Android and iOS platforms. We can build an unmatchable chat app that will be tailored as per the client’s preference.
  • Easy to implement & administer: Our instant messaging app development solution integrates a chat app with an instant messaging feature. You don’t need expertise; only a little time is enough to initiate instant messaging at your workplace.
  • Security & Privacy: When you choose us as your chat app development partner, we will ensure that all your data and information are protected under our strict surveillance.
  • Custom Design: We have a creative team of UI/UX designers who design every pixel of the chatting app with custom designs according to the need of the project.
  • Effective Communication: We build a message app that allows you to track and monitor your work progress and continuous updates of each segment.

Chat App Development Steps: Process Overview

Chat App Development Steps: Process Overview

  • Market Research.
  • Identify the chat app business competitors.
  • Choose power-packed features to make a chat app.
  • Select the suitable platform to create a chat app as per your need.
  • Don’t forget to make a monetization strategy for chat app.
  • Finalize chat app features for the app’s MVP.
  • Choose a reliable chat app developer or company for the chat app development solution.
  • Brief your vision with them.
  • Start working together to attain better results.
  • Before releasing the app, draw up a marketing strategy and launch it.
  • Deployment of chat app.
  • Maintain the app by adding advanced features or some unique theme or stickers, etc. 

Technologies Used to build the Chat App

Our highly skilled technocrats know how to do instant messaging app development by using advanced technologies and following the trend. To understand what tech stack is used by our techies to build a message app, Keep delving —

Front-end technologies:

  • For a better user interface, we use CSS, HTML, and JavaScript
  • React Native, Angular, or Vue.js for building the mobile app
  • Bootstrap, Material-UI for styling

Back-end technologies:

  • Node.js and Express.js for the server-side logic
  • MongoDB, MySQL, or PostgreSQL for the database
  • AWS, Firebase, or Azure for hosting and deploying the app
  • For Payment gateway integration, we use such as Stripe and PayPal

Mobile App technologies:

  • AndroidiOS, Cross-platform like React Native, Flutter, Ionic, and Xamarin.
  • NoSQL for the database
  • Apple Store and Google Play Store for deploying the app
  • For Payment gateway integration, we use such as Stripe and PayPal

Additional technologies

  • Database technology: MongoDB or MySQL
  • Payment gateway integration: Stripe, Paypal, or another payment gateway
  • Push notification: Firebase Cloud Messaging 
  • Maps Integration: Google Maps
  • Cloud Platform: AWS, Google Cloud, or Azure
  • Authentication and Authorization: JWT, OAuth, or other authentication

From design to development we’re with you at every step.

Cost to Build a Chat App

Calculating the actual cost of the chat app is a matter of figuring out several things. That includes – 

  • Team size
  • areas of expertise
  • Choice of platform
  • The goal of the chat app and desired feature set
  • scaling and infrastructure costs
  • post-launch maintenance and enhancement work
  • Use of technology

Connect with our experts to know the actual cost of the chat app development.

Chat app monetization strategies

Once a business develops a chat app, the next thing that comes to mind is how to keep users on the company page to avail of services and products forever. Here are a few ways that we utilize instant messaging app development solutions to monetize it.

  • Subscription Fees

We can add a subscription fee to a business chat platform. This strategy works when a user who wants to access additional features of the chat app needs to purchase a monthly or yearly subscription to the app to utilize those premium features.

  • In-App Purchases

This is another intelligent model to monetize chat apps by allowing users to access advanced features such as – eliminating ads, purchasing stickers or themes, accessing certain content, etc., to pay some extra amount.

  • Sponsorship

Using ads to create brand awareness, we use this model to generate business revenue. But we insert ads only to the extent comfortable for users when using the app.

Challenges of building a Chat app

No matter how advanced and secure your mobile app development is, there will always be the chance of facing a risk. 

So, let’s dive into a handful of them.

  • Customer Engagement & Retention

Mainly, the reason for the success of a chat app is based on these two metrics, i.e., engagement and retention. To keep this point in mind, we developed a chat app that is technically advanced and user-friendly so that the business of our clients is on top.

  • Onboarding Experience

As we all must have heard, the first impression is the last. The same goes for users who are first onboard on a chat app. That’s why we intensely work on chat app development so that the user gets a user-friendly and satisfying experience.

  • Personalization

It is one of the best aspects of a compelling application, providing users with a unique, relevant experience. This specifies that if the user is satisfied, they will continue using the chat app platform.

  • Regular Updates

Every user looks for something unique and creative while using the chat app, which is undoubtedly challenging. But with our chat app development solution, you’ll get regular updates regarding advanced features and personalized content. It will help the client’s business to maintain user attention and engagement.

Final Thoughts: Choosing a Chat Technology Provider

As you see, several things need to be considered or implemented in chat app development which is a complicated job for a newbie and established ones. 

So, if you’re seeking a chat app development partner for your business, reach us. We’ll definitely help you in projecting your business valuation and brand value.

Would you really like to create a chat app that drives users crazy?

Reach out to the Adsum Software team.


How can a chat app be beneficial for my business?

With our chat app development solution, we’ll assist you with customer support, help elevate your sales, and provide users with instant communication.

How can a chat app be customized to meet my specific needs?

A chat app can be customized in several ways: settings, integration with other apps, and chatbots to answer questions or provide information. Also, our chat apps have advanced search capabilities and security features.

Can chat app users communicate with each other across different platforms?

Yes, chat app users can communicate across various platforms, but it relies on the particular app and the media.

What are support and maintenance services available after launching the chat app?

After launching a chat app, Adsum Software supports its clients with technical support, updates & upgrades, server maintenance, data management, and training and documentation.

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